This has got to be the worst service I have ever received!
Started by looking for items online and whilst considering the purchase a determining factor was delivery time. Online estimate was for the 8th of November which was fine. After I bought the product I was told the delivery wouldn't be until the 15th of November, which almost doubled the time I had to wait! I found that not only annoying but also slightly dishonest.
I waited in on the 15th all day and effectively lost a day's worth of work, but thats ok if the items then get delivered. But, they didn't. When the delivery slot had 'expired' I attempted to call Ikea but the phone-line was engaged - I waited in excess of 35 mins in a queue and gave up!
My Wife attempted to call again later - still in a queue for the best part of an hour, just to be told that the driver attempted to deliver my goods but there was nobody in! Now that I find insulting - he has obviously not been at the right address or he is lying. She asked for an immediate re-delivery but that could not be facilitated and I would have to take another day off work the following week. She asked for a refund of the delivery cost, which also couldn't be accomedated until delivery had taken place and the driver had been interviewed. So, she cancelled the order.
I have still lost a day off work and have to find alternative place to purchase furniture. Its is poor service!
Moved in to rented accommodation and received my first bill, which was for somebody else's meter. When I questioned this, I was still asked to pay the bill whilst they where 'sorting it out'. They also told me, as the property was a rental they required me to pay £200 deposit. I didn't see the point in paying somebody else's bill nor pay a deposit, so decided to switch supplier which I progressed with immediately . Following day receive email threatening to cut off supplies... bizarre
Har flere gange benyttet Lynby VVS i Trustrup, bl.a til udskiftning af olietank, fyr og kedel. Tænk sig en håndværker der altid kommer den dag han lover det! og hvor regning og tilbud stemmer overens.
Hjemmesiden ser ikke ud af så meget, men det er selvfølgelig heller ikke hjemmesider de laver. Tror ikke ejeren Erik tjekker sine emails så ofte, men han er ALTID at træffe på telefonen. Han er også typen, der lige vil se, om det kan betale sig at reparere noget inden han sælger dig noget nyt.
Mine bedste anbefalinger
Købte noget printerpapir, ventede 10 dage intet skete og ingen kommunikation, rykkede for ordre, modtog beskeden - jeg citerer:"Din ordre er blevet opdateret. Ny status: Under behandling". Ventede 27 dage og afbestilte.
Jeppe Kragmann found this review useful
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