For a Company built on communications they are now the worst in the UK.
I srongly recommend everyone to look at non landline options for their Broadband. EE look interesting. You can get a device from them which creates a fully mobile WIFI hotspot in your home, or ANYWHERE, which will connect to any device in it's vicinity! And with the advent of 4G, the speeds will be compatible enough for most.
BT cannot compete with this technology and are happy to milk all existing customers for all they can get for as long as they can. BT's monopoly on landlines is virtual history in the making with the cost at £15.99 per month. Put it towards your Broadband.
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