Ahsan Mahmood´s profile

Reviews (1)

DPD UK

DPD u can do it better!

The driver was so busy that he only knocked on my door once and ran back in the car at 9:15 am. He was long gone till i get a chance to open the door. I rang customer service in order to drop a complain but the staff forwarded the call while I was speaking to her n she did not even notify me, which I found very rude. Too make the situation worse he did it again this morning! The driver was called Bob! I have received my goods from DPD very often but this was the only time am having problems. I think it's due too inexperienced, rude mannered & inpatient staff.

30 August 2013

Reply from DPD UK

Sorry your recent experience wasn't up to the usual standard Ahsan :(

Please email socialmedia@dpd.co.uk with your phone number and parcel reference number and one of our customer service agents will contact you to discuss this.

Kind regards,

Bobby.

Ahsan Mahmood´s profile

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Ahsan Mahmood
Reviewer
1992
City of Bradford, United Kingdom

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