Would recommend without hesitation Internet shopping at its best!
The first order that I placed went missing in the post, an email to customer services resolved this within 24 hours. Unfortunately due to human error the wrong item was despactched but hey hoe things happen and none of us are perfect. A quick call to customer services again resolved this within 24 hours. Althought the Order did not go smoothly it was the company's absolutely brilliant customer care that makes them 5 stars for me. When there is a problem you just want to know how it is going to be resolved and so often it can be an absolute pain trying to resolve problems with some company's but not this one, they were excellent, so much so I placed a second order as I had no worries about dealing with the company again... My second order arrived promptly and I would have no hesitation in recommending this comany to friends and family. Have to say that I did send an email thanking the customer care team as often people are quick to complain but slow to congratulate good service.
My metal shed collapsed during the heavy snow and we decided we would replace it with a wooden shed. Having searched the internet and local suppliers we found that Waltons had the best selection. We duly placed an order and were delighted to be told that the shed would be delivered two days later. The customer service operaters are first class. Having had such good service a few weeks later we bought another one. Once again the customer service and delivery were first class....... Would recommend the company without hestiation.
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