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Reviews (5)

Animed Direct

Excellent service

Website is easy to navigate order process is simple an delivery service is fast.

Vet-Medic

Spot on ordered and delivered within 48 hours what more can you ask for?

Would recommend without hesitation Internet shopping at its best!

Complete Care Shop

Excellent customer service

The first order that I placed went missing in the post, an email to customer services resolved this within 24 hours. Unfortunately due to human error the wrong item was despactched but hey hoe things happen and none of us are perfect. A quick call to customer services again resolved this within 24 hours. Althought the Order did not go smoothly it was the company's absolutely brilliant customer care that makes them 5 stars for me. When there is a problem you just want to know how it is going to be resolved and so often it can be an absolute pain trying to resolve problems with some company's but not this one, they were excellent, so much so I placed a second order as I had no worries about dealing with the company again... My second order arrived promptly and I would have no hesitation in recommending this comany to friends and family. Have to say that I did send an email thanking the customer care team as often people are quick to complain but slow to congratulate good service.

Gjwtitmuss

Happy Customer

Ordered one day and delivered witin two - excellent service.
Delighted with my pruchase .....an envy pirate collar and lead for Casper my border collie. Highly recommend the products that I bought and the company for an easy purchase.

Waltons Garden Buildings

The service was so good I bought a second shed

My metal shed collapsed during the heavy snow and we decided we would replace it with a wooden shed. Having searched the internet and local suppliers we found that Waltons had the best selection. We duly placed an order and were delighted to be told that the shed would be delivered two days later. The customer service operaters are first class. Having had such good service a few weeks later we bought another one. Once again the customer service and delivery were first class....... Would recommend the company without hestiation.

07 April 2011

Reply from Waltons Web Ltd

Thank you for your feedback.

The Waltons Team

Murtonian´s profile

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Murtonian
Reviewer
United Kingdom

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