I have used this company for number of year and the service has always been good. However, of late it has drastically digressed. From not returning calls about enquires, then when making an order, only half of it turning up. When enquiring ( where the other half was) two weeks later, after i placed the order, was subsequently told it would be another month, even though orders are meant to take no more then 7 days. The wait would not have been an issue, it is just the total lack communication and unhelpful staff, considering i have been a Faithfull customer for the past three years. Very disappointed.
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