Ordered on 18th Aug, now 31 Aug and still no item. Went to locatemyorder and put in order number - cannot be found.
Called customer services, but I gave up in the end as I was waiting for ages, despite being number 1 in the queue.
Filled in online contact form asking about whereabouts of item - still no reply (3 days ago).
Filled in online ticket this morning. Wait to see if I get a response....
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