We flew with ryanair to portugal in April, got a great price and realised it was no frills. Prices on board were quite expensive but aren't they always? Staff very polite and efficient, boarding went great, bit on the slow side on inbound flight but not a problem. Overall very satisfied.
Not happy at all with my purchase from burtons, items were in stock when I ordered, ordered 2 items to make an outfit and they only sent one saying other was out of stock. when i queried this I was told they went to get the item from the warehouse and it wasn't available! Wasn't informed about the missing item until I picked up the remaining part of the order from the store, when the packing list showed it as out of stock. Staff in the store couldn't smile either! I'm still awaiting a reply from my email complaint 3 days ago...
Don't like play.com much anymore with all these traders, first time I've ordered from one and never received the item was a con. Go back to how it was play!!! However, play did refund me and communication was good, albeit quite a wait to have to process a refund.
Products are reasonably priced but the customer service is very poor, they can't even cancel an order that is still to be dispatched? Why can't they tell the supplier to cancel it if its not been sent out yet? Ridiculous so I have to wait then refuse the delivery and wait 2 weeks to be re-credited
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