Kev Linsell´s profile

Reviews (1)

DPD UK

All that technology, but still a complete failure!

Arranged delivery for today, took the day off.
Tracking web site gave the one hour slot.
Web site map tracking showed the driver was 0.5 miles from my house and had 3 more drops before me.

Then nothing. Never turned up, nothing. Web site still claims delivery today at the original (historic) time.

I was impressed by the technology, tracking, one hour window, etc......but in the end the same old rubbish as with all the other companies............a day wasted and no delivery.

I have emailed, tried calling, etc.

Kev

03 September 2013

Reply from DPD UK

Hi Kev,

Please accept my apologies for the fact your delivery did not take place as scheduled yesterday. Having looked into this, I see that the parcel is out for delivery today and is scheduled to arrive between 16:13 and 17:13.

If you have any issues whatsoever, please email socialmedia@dpd.co.uk with a contact number and your parcel number, and a member of our customer services team will call you to assist.

Kind regards,

Bobby.

Kev Linsell´s profile

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Kev Linsell
Reviewer
1972
Ipswich, United Kingdom

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