Rude staff, unhelpful staff, no further forward than I was three weeks ago. KEEP WELL CLEAR OF TALKTALK!
My Hub does not connect to my laptop, my android device or my wife's iphone. But somehow this is not Talktalks fault but my fault as quoted by the Faults Manager "there must be a lot of atmospheric interference in my house” (never had this problem with other provider’s though). I was told to maybe buy a new hub and they would refund me the money should this solve the problem. Not very good customer service from such a large telecoms company if you ask me! I have also noticed this problem with my hub is on their website but yet I’m still being told this is my problem and NO solution has been offered.
Yet to resolve this problem but will update in a couple of days, an email has been sent to Talktalk CEO detailing this site also.
Watch this space!!!
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