Words fail me as to how bad this parcel delivery company are. I was supposed to have had a parcel delivered on the Monday morning however I did not receive it at all that day, I checked my online order details with Littlewoods & it told me that the parcel had been loaded on to the van at the Lincoln depot however I did not receive it that day. I contacted Littlewoods the next day as it is virtually impossible to get in touch with Yodel & they told me that the parcel had been taken back to the Yodel depot on the day that I should have got it for some unknown reason. I was then told by Littlewoods that they would get in touch with Yodel & that I would recive it the next morning, however I still did not get it until the next evening at about 7:00 & even then the driver knocked on the door & didn't give me a second to get to the door so left my package hanging out of the letterbox on the outside of the door. This is not the first time I have had problems with Yodel they have messed me about with orders in the past now. The service from this company is Absolutely appalling.
I booked a lesson on the BSM website for a certain date but was very disappointed when after that date BSM had still not found me a driving instructor & did not even bother to contact me to inform me about the matter. I cancelled the lesson as I was disappointed with there poor service & asked for a refund I was told it would take seven working days for a full refund to be paid back in to my account, after seven day's I had still not received a refund I contacted BSM again to inform them about this when they assured me that a refund would be made right away only I was still waiting for a refund seven days after that. The service from BSM is very poor indeed.
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