jean matravers´ profile

Reviews (4)

snail mail

I´m not impressed this time round. I ordered aftershave on 1/3/14 and I´m still waiting 15 days later. After previously using the company (when they were cheap smells) and having no problems I thought I would use them again but how wrong was I.
I certainly won´t be using them again!!!

17 March 2014

Reply from

Thank you for taking the time to leave a review. We are sorry to hear that your parcel is taking a little longer than expected. We have looked into your delivery for you and can confirm that although it is slower than usual it is not passed the point when we would consider it overdue. If your parcel does not arrive within this time frame we will resolve this for you straight away. We will contact you by email to confirm the full details.

Kind regards
Customer service team.

Bouquet delight

It was very easy to place an order. Updated as to when the flowers left the depot and again after they were delivered.
The recipients were delighted. I will definitely use them again and recommend to others.
Good job Serenata!

07 March 2014

Reply from

Dear Jean,

Many Thanks for taking the time to leave us your feedback.
We are happy to hear you have received such an outstanding Service from Serenata Flowers, and great to hear how delighted the recipient was upon the receipt of your chosen gift for them.
At Serenata Flowers We like to provide the best possible communication service to all of our customers at all times, and your response confirms this is greatly welcomed.
Thank you so much for your recommendations to others as this is also very welcoming.

Kind Regards


E-Zavvi peasy!!!

Shopping with Zavvi was as easy as pie. The goods arrived within a few days and I would definitely use them again.


Extremely good and always quick.

I an very happy with the service I get from global webpay and wouldn´t consider using any other company. It´s an easy way to transfer money from one bank to another especially in another country.

jean matravers´ profile

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jean matravers
United Kingdom