Basically we have had Talktalk almost a year now and the internet connection keeps cutting out. It is such an inconvience.
My partner called up and asked for someone to come out and have a look. They sent someone out, changed a wire and an hour later the connection cut out again. Also not telling us on the phone that the 'service' for the engineer to come out would cost us £50. Instead of telling us that there is a service fee they sent a letter checking his that his details were correct and charging £50 DD.
To be honest the service is horrible and I would never recommend it to anyone. Right know my partner is trying to sort out the £50 he suspposably owes them. They didn't even fix the problem. By the way, they sent a letter almost 1-2 months after the service check too!!!! They are hurrendous and we're changing as soon as possible.
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