Janet Foster´s profile

Reviews (1)

DPD UK

Fail to deliver and are dishonest that they have attempted delivery.

1. Failed to deliver on specified day
2. Failed to deliver at specified time
3. Did not leave a card because they did not deliver!
4.Alternative arrangements for delivery dependent on me signing card I do not have!
5. Can't speak to anyone; all the phones are automated only.
6.Bottom line I dislike the fact that I pay for courier service I do not receive and DPD are dishonest enough to pretend delivery has been attempted.
7. Clearly DPD had no intention of delivering goods on this sunny day so they could have come clean and contacted me to let me know.

05 September 2013

Reply from DPD UK

Hi Janet,

I'm really sorry to hear that you've encountered these issues. Please be assured that I have escalated this to our customer services team and they will give you a call to resolve this.

You can email socialmedia@dpd.co.uk if you need any additional assistance.

Kind regards,

Bobby.

Janet Foster´s profile

profile image of Janet Foster
Janet Foster
Reviewer
1957
United Kingdom

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