Having been delighted with the service supplied by DPD Glasgow Drivers, I thought thing can only get better now that DPD has opened a new branch in Dundee, HOW WRONG AM I?
DPD Dundee = VERY BAD SERVICE!
On Tuesday this week, I received an email stating that "We tried to deliver your order from ********* however there was no one available to sign for the order at the address below."
This was 30 minutes before the "Predict Time"
Just for the record, I was in all day, I have CCTV that proves no DPD vehicle was at my premises.
Todays Debacle, Parcel arrives in Dundee @ 11.40am, and guess what, IT IS STILL SITTING IN DUNDEE DEPOT! THEY JUST CANNOT BE BOTHERED!
On phoning Un-Helpfull Customer services, I was told, "it is on a 2 day service" NO IT IS NOT! I was then told, "it will be with you before 8pm" NOT GOOD ENOUGH!
DPD, Your Next Day Service states " DPD NEXT DAY For assured parcel delivery in the UK before close of business the following working day" 8am to 6pm
Before Dundee Branch opened, I had "BRILLIANT SERVICE FROM GLASGOW"
What has gone wrong DPD?
Please get your act together!
PS, I AM 5 Miles from New Branch!
Does anyone know the email address for DPD MD?
Update: I ended up having to collect my parcel @ 8.13pm tonight!
GREAT SERVICE DPD DUNDEE, NOT!
I would highly recommend this company, great service, stock, prices, brands, helpful staff. Thanks
5***** Service, Excelent Service, Great Service!
Do you get my drift?
Posted old phone one day, recieved £75 into bank account the next day!
Mazumamobile "they do exactly as they say on the tin"
I am away to dig out more of my old phones!!!
An easy to use service! 5*****
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.