When in NY, for four months tried to top up and every time calling 789 freenumber, got the same message" have not enough founds to connect my call", for four months calling the company to resolve this issue and nothing was ever done.
The roaming rates are outrageous. I am currently searching for another company to join. The worst experience of the service and money value!
March 27th I have placed an order, same day delivery for March 28th, my Mom's Birthday, so I have chosen deluxe flower arrangement, item called " gorgeous", paid 60£ at checkout.
Delivered bouquet was not at any closer look, then the one they advertise. It was a bunch of green with occasional tiny heads of a complete different flowers. Also, the roses were not fresh and today all came off already. I did write to their company support email, because is THE ONLY florist company which does not provide a phone line, so if something goes wrong, like in my situation, the only you can relay on is their email, they don't even care to check, as this morning the only answer to my emails of complain I got was this survey, asking for satisfactory review and five star rate. This company is NOT to trust.
By the way, I managed to buy some extra flowers at the Wild Heart, at Liberty's and coated me 45£ - gorgeous huge flower arrangement!!
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