Aidan Christian´s profile

Reviews (1)

DPD UK

Incompetent liars

I was expecting delivery today, and given a time when delivery would be attempted. I have been in since 8am, and I discovered from the online status that delivery had supposedly been attempted and a card supposedly left. No delivery has been attempted, and no card left. Redelivery tomorrow is not possible according to DPD, and nobody will be available after that - hence why I paid for next day delivery in the first place. I have had to cancel the order, and I can only assume that either the driver is incompetent or is too lazy to get out of the van in the rain. I am thoroughly disappointed.

09 September 2013

Reply from DPD UK

Hi Aidan,

I'm really sorry to hear that this was your experience :(

Having looked into this, I see that the order has been cancelled and that the item is being returned to the sender.

Nonetheless, if you wish to discuss any aspect of this experience, feel free to contact us at socialmedia@dpd.co.uk - please include your phone number, parcel number and a brief summary of the issue, and one of our customer service agents will give you a call.

Kind regards,

Bobby.

Aidan Christian´s profile

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Aidan Christian
Reviewer
1973
Thistle, United Kingdom

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