Gavin Chatterton´s profile

Reviews (1)

DPD UK

Would not use again!

Awful experience for me tonight. Having watched the driver tracker drive to the street behind my house and then stop at delivery 136 (i was 139) we were getting excited. Then nothing. The driver tracker stops updating and now were nearly an hour past the time slot with little chance it will be delivered before Monday. So much for next day delivery!
I will certainly be careful who i shop with on-line in future as i dont want to trust DPD with a parcel again.

Only get 2 stars due to the driver tracker - great tool, lets you see when the driver has had enough for one day and decides to take your parcel for a weekend away free of charge.

09 September 2013

Reply from DPD UK

Hi Gavin,

I'm really sorry that the delivery was not made on Friday, as promised. Having looked into this, I see that the parcel was delivered on Saturday morning - was everything okay? If you need any assistance, please drop a note to socialmedia@dpd.co.uk and our customer services team will assist.

Kind regards,

Bobby.

Gavin Chatterton´s profile

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Gavin Chatterton
Reviewer
1979
Manchester, United Kingdom

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