New Broadband and Landline didn't work, they don't send an engineer with a new order and charge for delivering the equipment, which is bad enough. So then I had to call their "customer services" and was astonished at how bad it was, a new low! The Indian call centre couldn't understand me and I couldn't understand them, the problems took 2 weeks to sort out after endless ridiculous phone calls to the call centre and the Broadband is still rubbish and barely works.
They then refused to accept any responsibility for their mistakes and abysmal customer service.
What they do should be illegal and I'm amazed it isn't!
malih1 found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.