Doug Gleave´s profile
Reviews (4)
Myprotein.com
Its plain protein ... what did you expect?
This is the only reasonably priced source on the internet I have found of unflavoured plain whey protein.
That's all I want as I find all the flavoured whey options disgusting.
That's it !
DG
Alltools
Excellent service
I researched cordless driver drills across makes and models - its bewildering with so much choice, even within a make. Whilst Alltools gave only promotional comments - as did all the other vendors - I found the constant referencing to this drill convincing and Alltools came up with the best price as delivery was included.
Bathrooms And Showers Direct
Good Prices, poor customer service
Order agreed and dispatched on schedule, but the week end intervened - they tried to deliver on a Saturday, no one in, so no delivery.
Today, spent over 40 mins at various time trying to get through on the telephone - without an answer.
Sent email requesting re-delivery; no answer there either.
Finally got through on phone in late afternoon Monday, and the delivery is rescheduled for Tuesday 9-5:30 (which is really good) but I didn't know .....
DG
Handles 4 Doors Ltd
Amazing speedy service!
The site was relatively easy to navigate - I think it would help to have a built in 'compare' feature. I was using Safari tabs to hold one item whist comparing with another.
There is a use of techie jargon to describe some items such as range of rebates ... I'm not stupid, but this led me to think about a variety of facia and striker plates for a mortice (more jargon!!) instead, rebate in 'lock' jargon means something quite different!
Also I used the basket to see what I had selected initially and then returned to it periodically to see if I could delete items I had replaced. This works OK but is a bit clumsy.
These are intended to be constructive suggestions, not criticisms, as I say: for me, the site is well about average and I'll use it again.
Reply from Handles 4 Doors Ltd
Doug Gleave´s profile
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Thank you for taking the time to write a review.
We appreciate your comments regarding the functionality of the website as only feedback from customers like yourself can help us to achieve a much more 'user friendly' website.
We sometimes have to use technical terms which do not have an obvious laymans term unfortunately, but we have taken your suggestions on board about this and the basket views and will certainly keep this in mind for future website upgrades. We are actually in the process of upgrading the site and the launch date for this is late May this year.
Regarding the Compare Feature, this functionality is already on the website. This feature can be seen on the small product pictures beside 'More Info' in a blue box. Once on the individual product page the blue 'Compare Box' is to the left of the 'Add to Basket' box. Simply click on the compare box and the product will appear at the top right hand side of your screen. Four products can be selected and then one click on the compare box below the chosen products will display the compare screen. We would be very interested to hear your comments on this feature if you would consider testing it out.
Thank you again for your suggestions and we look forward to helping you again in the future.
Kind regards
Suzanne Faulkner
Managing Director