I got my first two pairs of glasses about 3 months ago and they were great. I did have a problem with one lens recently but glasses direct sent me a postal return form and label and replaced the lens with no hassle and no extra cost.
I'm very impressed with their service. You do need to watch out for those prices though - it says a free pair with each pair over £55 but realistically it is a free pair of frames - you still have to pay for the lenses
Talk talk - Very unhappy having been with talk talk for years - just moved house and after only a week we have constantly dropping broadband - the "manager" can't get an engineer to fix the problem for 2 weeks, won't talk to my wife because she isn't the account holder and expects us to take a day off work so that the problem can be solved. In addition Talktalk have just put their prices up because they "are providing a so faster and more reliable service" ROFL
So that's the internet and the TV up the spout for a fortnight whilst we pay them for a duff service and total lack of customer care!
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