Rachel Edge´s profile

Reviews (3)

ao.com

Good after a dodgy first delivery

The first delivery was of the wrong microwave. Luckily I noticed before the delivery men left. It was quickly sorted out and the correct microwave was delivered once it had come into stock.

03 April 2014

Reply from ao.com

Dear Rachel Edge

Thanks for getting in touch with us and for supplying us with your feedback.

It's a good job you noticed we delivered the wrong appliance, that doesn't sound like us at all though. I'm just thankful that we managed to get the correct appliance delivered to you quick sharp so you could start using it.

I shall pass your comments on to our Logistics Team to ensure this sort of thing never happens again.

If I can be of any further assistance we're open between 8am and 10pm daily to help you and can be called on 0844 3249222, or through an email to reviews@appliancesonline.co.uk. We look forward to hearing from you again soon.

Many Thanks

Rob McCullough
Customer Advisor
ao.com

Simply Paving

Friendly delivery - nothing too much trouble

Great service - good communication before delivery - it arrived when they said it would and the delivery driver was very helpful

Marks Electrical

Ordered late Thursday, arrived by 10am Friday

Excellent service. Our washing machine had broken and so we needed a new one pronto. Everywhere else I looked couldn't deliver for at least two weeks. Marks could get me the machine I wanted by the next day and at a price that was at least as good as any of the competition. The service was brilliant, comprehensive instructions that told me everything I needed to know, a pointer to the warranty that I need to register for and a friendly delivery man. What is there not to like?

Rachel Edge´s profile

profile image of Rachel Edge
Rachel Edge
Reviewer
United Kingdom

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