I purchased a solar light and it is faulty they say I can return it but they will not pay the postage which will cost me £8.00 this is only £1.99 less than the item cost
Never received service like this before
do not buy anything from them they just dont want to know
I have received the wrong item twice now emails keep being unanswered or states passed to correct dept who then come back and I have to start from scratch as they have not answered the question that I put to them in the first place
This has been going on for weeks now
also tried calling was told that they could not do anything about it except for me to send item back and try ordering again to see if I receive the correct item but he would pass complaint to warehouse
This is an excellent company to deal with, offers are so easy to put in for and Flubit are so quick to come back with a better price.
Also if for any reason a problem occurs with your order they back you up and help you every step of the way to get the matter resolved.
It is so good in times like these that you can get an even better deal without doing all the footwork yourself.
I have already recommended them to my family who have also praised them very highly for the offers that have been created for them when they have been purchasing items.
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