Stringers´ profile

Reviews (9)

Ebay

Dreadful company could care less about your needs & follow rules to the letter regardless of human situations

There is no humanity. Corporations now rule the world. Ebay will happily allow a complete stranger to rob you & hold your money for weeks with no comeback & no help whatsoever. It is run by robots with no human compassion whatsoever. they pay very little UK corporate tax & their staff will follow the rules to the letter regardless of whether tha helps you or the criminal abusing the system. They are robots only interested in profits - of which they make an enormous amount & live in a grey hinterland of self righteousness devoid of ethics or human care & interest. DO NOT trust ebay or paypal. They are rubbish & very expensive for an indifferent & poor service. Profiteers from the poor, unethical to the last man.

Helen Smith, Chrisand S found this review useful

Natwest

Terrible customer service

Always experiencing a 'high volume' of calls - read as 'we don't employ enough staff' so expect up to 20 min wait to speak to anyone, staff behind front counters behave as if they are doing you a favour - business managers leave a lot to be desired - Natwest used to be a great Bank but now are sadly lacking in many departments, we're currently looking to change accounts.

Dixons

Discount box-shifters

Have occasional great end-of-line deals, generally more expensive than others, take time to deliver but item OK so far (50" plasma TV)

Brightonelectric

Excellent facility sublime customer service

Great studios can't really fault - polite friendly staff, reasonable rates
& good quality, working eqpt.

Topshop

Average customer service & poor quality overpriced goods

Clothes arrived in cheap factory packaging, clothes were of poor quality for price - shoes were faulty & topshop refused to refund the postage !
Instead you have to re-order item & pay postage over again.

Orange

Major mobile player good customer service bit pricey

Not the cheapest & they don't have the best coverage, however the customer service is excellent, my phone was replaced the next day without quibble under orange care. Check deals carefully, avoid roll-over contracts - not strictly legal ! !

Amazon

Buy anything front end for 1000's of suppliers

Exactly as it says above - your experience on amazon is largely related to who the supplier of the goods is - so important to make sure you read THEIR feedback, not just amazons, though amazon offer good protection, reasonable carriage costs & keep you informed of your orders progress.

Sainsburys

Good service generally on time

Generally very good, polite & helpful staff will drop in your kitchen, just beware the little blue bags of 'substitutions' , items that are very near to sell by date & the poorest meat cuts . . .

electricshop.com

Too big to fail box shifters

Sent smashed ex-demo item though sold as new, wasn't even the right model in description ! took many calls to get it collected refunded etc, generally took ages on hold, they didn't seem to know what was going on. generally not a good experience.

21 April 2011

Reply from Strangewood Ltd

Thank you for your comments, they have been duly noted. Your feedback will help us to improve the service we offer our valued customers. At electricshop.com we strive to maintain a high level of customer service. We are sorry that we have failed on this occasion to meet your expectations.

Kind Regards

electricshop.com team

Stringers´ profile

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Stringers
Reviewer
United Kingdom

About

Business buyer & father of 2