Mr Monkfish ´s profile

Reviews (8)

ProCook

Superb goods and customer service.

Ordered set of pots pans which arrived quickly and are of excellent quality. Unfortunately one of the items had a dent and buckle. Contacted their Customer Service via e-mail, quick response, submitted photos of damage, replacement arrived following day. Things can go wrong due to no-ones fault in particular but it's the way they are dealt with that make the difference. Well done ProCook - will use again.

Hughes Direct

All positive.

Ordered Bosch washing machine on-line. Arrived promptly and works well. No issues at all.

Currys

Excellent - No issues, no complaints.

Ordered Beko fridge/freezer on-line. Kept up to date on delivery arrangements, arrived on time and works fine. There are no negatives from me.

Sinksandtaps

Brilliant

Ordered Franke sink and tap unit. Arrived after two days. Works fine. Excellent.

Appliances Direct

Came to rescue

Used AppliancesDirect as I was let down by another supplier. Phoned order through (cooker hood) as I needed rather urgent. Polite and efficient service and the item arrived next day. Cannot be faulted.

John Lewis

Superb - cannot be faulted

Ordered Siemens built in oven on-line, it was delivered promptly and works fine and dandy. No problems whatsoever.

Electrical123

Excellent

Ordered dishwasher on-line, delivered promptly, item works fine. Absolutely no issues whatsover.

electricshop.com

Good and poor in one transaction

Ordered an induction hob and a cooker hood. Hob in stock but hood expected in 5-7 days. I had to chase up after two weeks as no sign of hood or notification. It would seem Electricshop had issues with their supplier and despite the staff being polite and helpful I decided to draw a line under the situation and cancel hood order after three weeks. In fairness, the hob was always in stock and was delivered promptly and I was refunded immediately in regards the hood. Had I just ordered the hob I would have given 5 stars but the hood issue means I can only give 4. Despite problems with the one item I would nevertheless use Electricshop again.

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Mr Monkfish
Reviewer
United Kingdom

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