I would give Lookfantastic a no-star rating if that were an option.
Lookfantastic does not allow you to cancel orders just minutes after you have placed them. At checkout I entered an alternate address to the one registered on the website as I have moved house, however in the confirmation email it was still the old address that showed up.
They do not allow amendments to delivery addresses - supposedly to protect against fraud. Essentially, once you place and order you cannot cancel or amend your purchase and I've been charged for a purchase that I wont be receiving. What a joke.
I'm not quite sure how this website is still allowed to trade. Their practices are definitely misleading and unfair.
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