Ok. You need to speak to an actual human being at Natwest? Good luck with that one! The 'Contact us' page doesn't provide a tel no, it just tells you to go to their useless 'Ask a question' page, which merrily churns out boiler-plate, generic answers 'till the cows come home (at least there's a picture of a nice young woman, which is assuring).
Will close my account and look for a bank who aren't afraid of advertising their tel no.
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