Rosie´s profile
Reviews (6)
Sales@Moonpig.com
Easy to use and perfect for last minute panics
The web site was easy to navigate and as promised the card was sent and received the next day
T Mobile
Efficient and good value
The web site is well set up and allows you to top up easily as well as moniter any calls made
Dixons
Customer Service leaves a lot to be desired
For some strange reason the web site allows you to order and pay for items that are in fact out of stock.
I ordered 2 lap tops and the process of gathering information regarding delivery and then waiting for the refunds to be processed was unnacceptable
electricshop.com
Poor communication
I placed an order which turned out to be out of stock; however this was only brought to my attention when I rang to chase a week later. I had to call on a daily basis and left messages to which no one responded to. The price may be competitive, however the aggravation was just not worth it.
Reply from Strangewood Ltd
Rosie´s profile
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We are occasionally challenged with the ability to source every product we offer given we have over 5000 items on the website, we do always strive to be pro-active and contact customers with alternatives when this happens that can be delivered within a more acceptable time scale.
electricshop.com team