It would have been helpful to have been informed earlier in the process that the product was temporarily out of stock so that I didn't have to keep chasing. I had to call several times and each time you said that you would check with the supplier and ring me back which didn't happen until the very last time.
The product itself has finally arrived in good condition but you could easily have left a note on the order to say that the supplier did not have in stock but could deliver within ...days, which would have been more helpful, would have avoided unnecessary phone calls to try and find out what was happening.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.