Yesterday I waited for the ridiculous 12 hour collection slot, always listening out and making sure I was within earshot of the door. At 5pm I receive a text saying they tried to collect earlier. Eh? When exactly was that? I was in all day.
They either knocked so lightly that I couldn't hear it - unlikely - or just plain lied. Unacceptable.
I've had to rearrange for today, but really don't hold out much hope.
For the couple of pounds saving over competitors, Yodel really isn't worth it. Avoid using Yodel delivery services like the plague, using Yodel really is a false economy! To be honest I should have known better, I tried to send something with Yodel last year and had so many issues, I guess I made the mistake thinking something had changed.
I will endeavour to never use Yodel again and make sure friends and family avoid it too.
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