Sylvain Rocheleau´s profile

Reviews (1)

ChatandVision Ltd.

Good product, worst shipping

The product was incredibly easy to install and works as advertized. The problem is the shipping company chosen by ChatandVision: DHL. I wasn't there when they delivered my package and I had to drive all the way to the airport! Why not use UPS?

12 September 2013

Reply from ChatandVision Ltd.

Hi Gabriel,

Apologies on behalf of the courier for the inconvenience caused. We have escalated your complaint to our account manager for review. Rest assured we will tackle the concern head on with our courier partners to ensure this doesn't happen again.

If I can be of any further help, do let me know.

Kind regards,
ChatandVision Ltd.

Sylvain Rocheleau´s profile

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Sylvain Rocheleau
Reviewer
Canada

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