My pension fund was with the Pru, whose staff I found very difficult to extract information from or to advise what their options meant.
I found My pension expert through an internet search and by then looking for other reviews, all of which seemed positive.
I struck lucky by having the phone answered by Andy Binns who, assisted by Irene & Leah, has made the whole process a smooth and hassle-free experience for me, especially as I work abroad at short notice and for various lengths of time so could not have dealt with any other calls to the Pru without some form of medication. Overall a splendid service enhanced by really nice people at the other end of the phone.
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