Following delivery problems. Messaged Laura who checked what was happening and advised parcel on its way. Suggest Yodel have a better timed system rather than anytime in 12 hours. Advice that parcel will be deliverd am early pm or late pm would be best. Despite the hassle Laura did well and the apology from the call centre was appreciated too.
Glasses Direct surprised me with their fast help, reasonable costs and what a good guarantee. I made a small error on my prescription. This was no problem to Glasses Direct. Issue was rectified quickly and professionally and I now have an excellent pair of glasses for daily wear. I just wish the cost of Varifocals and Bifocals was lower but on the whole this is a company to purchase from and know that you will be happy with the product and the service. Highly recommended.
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