I have no complaints about the ordering process, speed of delivery or products. However, I foolishly asked for my parcel to be left in "safe place". Subsequently it rained and, as Shoetique do not use waterproof packaging, by the time I picked up my parcel everything was completely saturated - bag, box, wrapping paper and boots. This in itself wouldn't have been an issue, except for the fact that the boots do not fit me and I am unable to return them. Shoetique's T&C's make this my responsibility despite the Sale of Goods Act outlining retailer's responsibilities.
Had I known that they use water permeable packaging (why?), I certainly wouldn't have opted for a "safe delivery place".
Morale of the story - risk a "sorry we missed you card" and pick your boots up from the depot.
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