Kay Pep´s profile

Reviews (3)


Needs to make it easier

I had to sign up to facebook just to make a post.
make is so people that dont use facebook can sign up easy
as for looking for reviews on google for this place its so difficult all the companies should be registered to view.

30 December 2013

Reply from Trustpilot

Hi Kay,

Thanks for taking the time to leave your review.

I’m sorry to hear you don’t like the connect options via Facebook. We are aware of the issue and acknowledge that not everyone is in favor of using Facebook. However, the validation of user profiles via Facebook helps us drive Trustpilot in the right direction. We believe the review platform should contain as few anonymous profiles as possible. In addition, by requiring user validation via Facebook we see less fake user profiles. So validation through Facebook helps us achieve these goals, although it’s not the perfect solution.
We are looking into other options for social validation. How that will work and when it will be live is too early to tell.

Please note that it’s also possible to get a user profile by getting an email invitation from a company that uses our automatic feedback service to invite all their customers to write a review. When that happens we know that we are dealing with real customers and additional validation is not required.

I hope this helps explain why you may be required to sign up with Facebook.

UPDATE 30.12.13
I would like to let you know that we have decided to make Facebook Connect a voluntary option. This change will be effective from January 6th 2014 for new user profiles in the UK, France, Switzerland and Germany. We believe this initiative will make Trustpilot more open and user friendly.

You can read more about our changes here:

Best Regards,



great choice, really easy to manage and also deliver on time every time.
Food is of a high quality.


Love Kay


some lovely items

although expensive the items are of a great quality and you can tell they have put some good work into them.

Customer services was quite low as some of the staff ignored me for quite some time so they loose a star for that lol

Love kay

Kay Pep´s profile

profile image of Kay Pep
Kay Pep
Manchester, United Kingdom