John´s profile

Reviews (1)

Hudson Reed USA

Great looking products!

Great products, very good price. A few quirky cheap accesory items included that the plumber changed out such as plastic mount for shower hand held holder and back metal plates for spray jets that didn't fit but overall excellent product.
I had one damaged water valve that I needed to replace. Customer service was terrible.
If you wanted to replace one part of the entire shower unit they wanted the whole unit sent back which was impossible when half of the system was already installed. Then they wanted pictures of the broken part. Customer service was also not familiar with internal parts to help me with broken part.
It was also hard to understand their heavy English accents for this Texas man!
Products and looks of products are fantastic though.

John´s profile

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United States