I placed my order and the following day received a call from Jacqui at SDS stating my order was not in stock and informed me it is expected within the next few days. I also discussed my order with Jacqui as I was unsure whether or not I needed one of the parts that I had ordered. Jacqui was kind enough to look into the matter for me and removed the item from my order and issued an immediate refund - Thank you Jacqui.
As to the door handles ordered, I am very pleased with them, however, they will not be fitted until I receive my new door, near to the end of March.
Firstly the "returns service" via named shops - none of the shops the parcel was taken to knew anything about the returns services! One of the shops didn't even exist. Then went on to return part of my order via Royal Mail, which Cloggs are denying having received. Will never use this company again!
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