On the 29th Aug'13 I spoke to a gentleman on the phone about a mobile phone we had bought less than 6 mths ago from them was continuous in a loop after my husband reset the mobile phone as the GPS appeared to not work right. Any way he told me how to get it repaired and the the means to get it to them. Got my confirmation email and even they had set up UPS to come and pick up the parcel. Since we sent phone back the site has said under maintance but got concerned when this has been the issue for nearly a week. Tried calling , no response. So not only have they got our phone they also have my money too. I have kept all the emails and information but dont know where I turn to get my money back .
Would of been nice to know when I called up and the the email they had sent that the company was going bust, as I would of tried to get the phone sent for repair elsewherex
UPDATE: Just spoken to the credit card company I am with and they are going to try and claw the money back. So lucky we paid on the credit card as we have protection and if all else fails should get my money back
Mad Mick found this review useful
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