If we fly from Luton again, we'll definitely use this service again. The directions were really good (and it was handy to be warned about possible sat nav problems), and the instructions on where to park and leave your key, plus how to pick your key up were super clear. The bus ride was really quick, and the service was prompt as well - the bus was waiting on our way out, and on the way back we only had to wait about 15 - 20 mins, which was fine.
Really good service - was paid quickly direct to my bank account, and was emailed throughout the process so knew when the phone was received, when the money was being transferred etc. Was also paid what I was quoted, they didn't try to knock money off for a few bumps and scratches on the phone - brilliant!
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