Mr Patrick Kacala´s profile

Reviews (1)

IronmongeryDirect

Delivery

I had payed 5.99£ for next day delivery but my door lock do not arrived after 4 days making a order

16 September 2013

Reply from IronmongeryDirect

Hi Patrick,

It was really nice that you took the time to speak to me today.

I am sorry the delivery did not arrive when expected, as I advised there may have been an error on the web ordering system as it had come through as you did not require the goods until the 12th.

I have passed this onto our web team to have a look at as a matter of urgency and I am sorry if this held up the job that you had planned.

If you would like to discuss this further with me, please call me on 0808 168 2828 and I will be happy to talk to you.

Many thanks,
Joyce

Mr Patrick Kacala´s profile

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Mr Patrick Kacala
Reviewer
United Kingdom

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