Dean Holden´s profile

Reviews (1)


Brilliant service

I get parcels delivered regularly and there's always the concern - will they arrive when they say, will I need to take another day out of the office etc. But I'm always confident that things will be spot on with DPD as they're the only delivery company I've used through which I've not had a bad experience.

Communication is top notch, getting a text the day before telling me it would be delivered the next day, and options to arrange a different day, or leave with a neighbour. On the morning of delivery I got a text and email saying it would be delivered between 10.35 and 11.35am by John. The tracking facility was fantastic as I could check at 10.15am and see where he was on the map. It told me he had 2 deliveries before arriving with me so I had a good idea when he'd arrive, and he did so at 10.45am. John was really friendly and polite and the whole process meant I didn't have to spend a whole day waiting, wondering when my parcel would arrive.

Top service and would certainly us again and recommend.

Dean Holden´s profile

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Dean Holden
United Kingdom