Chris´ profile

Reviews (2)


Paid for recorded delivery groupon deal sent standard

Ordered a Christmas present for my wife after seeing groupon deal.

Paid £5.95 for first recorded postage however sent standard delivery so I wasted £2

Yes its only £2 but if a Customer pays for something at least send it in that method . I have set up a complaint ticket so no contact number let's see if I get a response

Kate found this review useful

18 December 2012

Reply from Innox Trading Ltd

Hi, Chris.

I have checked through your order and ticket. Unfortunately I cannot say why your order was not dispatched recorded, this seems to be a mixup with dispatch. I noticed one of the customer service staff have already refunded the difference for you.

Please accept our apologies in this matter.



Top Quality Service - cant recomend enough

I used Your Money Manager for life / critical illness cover for my wife and I - Paul and Laura were extreemly friendly and offered the highest of service.
The best possible life cover was provided for us , my wifes went without a hitch but I had issues and my critical illness cover was refused due to a missing hospital report... Paul and Laura stook with it and arranged an even better cover for me.
To say we are happy with the service we received is an under estimate .... I cant recomend them enough ...

Thanks Paul and Laura we got there in the end :)

Chris´ profile

profile image of Chris
Male, 1972
Stretford, United Kingdom