Awful awful awful customer service. I had to repeatedly check the online service to see where my parcel was, every day it was out for delivery and every day it was taken back to the depot. I was given excuse after excuse, the first being that there was a road closure...well no one else in the area was aware of this, the second time there was no excuse and no customer service and the third time they couldn't find the address. No other delivery service has a problem finding the address, or finding the other 12 houses that are down the same lane. Any customer service I received was just rubbish, I have to go back to the sender and ask them to change everything and delay the delivery even more. Never ever ever use this service. It is terrible.
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