I keep buying from Brandoso - and keep looking - because the quality of its shoes and boots are fantastic. And the speed of delivery astounds me. I love it.
I bought a Samsung laptop which arrived yesterday. It will not connect to the internet. After hours on the phone, being pushed from pillar to post, calls not being returned, it was finally agreed that the laptop was faulty.
Misco then refused to take it without an authorisation from Samsung (which I had and which I gave them) - even though under the Sale of Goods act the product is their responsibility - and put the phone down on me. Customer Services do not know anything about consumer law. I have spent £400 and received nothing. Terrible service with no apology at any stage.
M-i Re Ality, Bronwen, Shirley Lathamand Simon Hunter found this review useful
Initially the wrong order was sent - but the store could not have been more helpful in sorting things out and in providing compensation. Fantastic service and I will be back to shop with you.
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