The website is great, the product I received was very well packed and of good quality. When I registered I received a confirmation email immediately, same when I placed the order.
The problem was that the next thing I knew was that I got a call - at work - from the courier saying he was waiting for me outside my house!
They do a great 1 day delivery service, but they don't keep you posted, which is a real shame as their automated email system seems to be working very well.
Emails telling you what stage your order is at and when they will deliver would make me buy again.
In the end the courier just drop the huge box on my front door - thankfully I live in a flat and it's reasonably secure, but the total breakdown of communication once you placed the order is not on
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