We moved into a flat with meters that you had to use prepayment cards with. We were only used to paying for all of our bills by direct debit each month for convenience . We were able to change our meters over without charge by moving to British Gas. Gas meter was a bit of a problem because it is owned by another company, but Stephanie was brilliant in sorting everything out and calling me to update me on proceedings until finally it was all sorted and we are now paying both Gas and Electric by D/D which is a great relief as I am disabled and my husband would worry if we had to pay by these card things and ever run out etc.
Thanks Steph .. x
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