Lina´s profile

Reviews (1)

Free international delivery in 5-7 days, not true!

I waited 3 months for my order. I never got it. Beautybay finally offered a full refund but when the refund reached my account it was less than what I had payed. I had to pay 10 Euros for the changing rates even though I didn´t even get the products I had ordered. So Beautybay did not deliver and it certainly was not free.

18 September 2013

Reply from

Hi Lina,

Thanks for your feedback.

I am sorry to hear that your order was lost in the post. Unfortunately I cannot locate your account with the details provided, but if you could contact our Customer Services and mention your review, this can be looked into for you.

Kind regards,

The Team

Lina´s profile

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