Chris Jennings´ profile

Reviews (2)


Not a good experience for me

AnyVan may be OK if you don't need specific times or dates. I needed a car delivered and was emailing one transporter and waited for ten hours emailing two or three times to see if the alternate date I wanted was ok . Then he just said sorry, can't do. I contacted another bidder who said he would confirm the following day . Again emailed about three times. Aimee from AnyVan left a voicemail for him but I did not even get the courtesy of a reply. Maybe I was unlucky, but I didn't feel it was professional. If they can't do a job it only takes a couple of minutes to let people know. Full marks to Aimee though who was very helpful she alone earned the two stars.


Same appalling customer service

I can only concur with the other reviews on this page. DON'T TOUCH TALKTALK WITH A BARGEPOLE! Great promises, appalling service. What you see isn't what you get. I had the most appalling experience for several months when I first signed up to them six years ago.. After that it wasn't too bad. I looked at their YouView service and I was told that they had worked very hard at making great improvements in their customer service. Don't believe it. Incorrect billing, promotions offered but not given, loss of service, a wait of two to three weeks for an engineer, call centres manned by robots reading scripts who couldn't care less. If you LOVE stress you'll get plenty of it.


James Harding found this review useful

Chris Jennings´ profile

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Chris Jennings
United Kingdom