Offered a better price than their rivals.
Plenty of communication emails as to what was happening.
Kept there price promise even after I sent them my phone late.
My phone's screen was scratched and when I've sent other phones in similar conditions to other 'recyclers' in the past they've knocked my price down, but Mazuma were good to their word.
I'll be using them again and would recommend them over other 'recyclers'.
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