Ashley Bolton´s profile

Reviews (1)

Yodel

3rd time major issues useless company.

So this is the 3rd time these guys have messed me about with a delivery. I rang them regarding a delivery on Tuesday, as they had me down for delivery "before 9pm". I clearly stated it was a business address and that if they were 100% sure the delivery was going to happen as it meant me being in a locked up cold warehouse waiting on the delivery. I left the shutter open with lights glaring outside, and sat either watching the CCTV whilst near the shop door anyway, or from there outside to keep watch... 4 and half hours of my life wasted waiting solely for these scamming idiots.

Once I got home around 10ish the parcel tracking (which I kept an eye on throughout) had said delivery attempt made calling card left... Complete lies by a damn right lazy and scamming company.

Now it's Thursday and expecting a re attempt today at work, no way will I be stopping here until 9, and I hope for there sake I don't get messed around again and have to turn up on their doorstep... disgusting service.

Edit: Even after telling them on the phone it's a business address they still don't follow their own rules of before 5pm delivery for businesses as can be seen by their reply underneath... And still no apology for my time wasted on Tuesday and nothing to make up for it...?

Keith Wingrove found this review useful

19 September 2013

Reply from Yodel

Hi Ashley

I've taken a look into this and I can see your parcel is out for delivery today up until 7pm.

If you'd like me to assist you further please send an email to social.media@yodel.co.uk, I'm online up until 5pm.

Laura :-)

Ashley Bolton´s profile

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Ashley Bolton
Reviewer
1984
Toddington, United Kingdom

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