Shimells´ profile

Reviews (9)


Fantastic - why are more people not using this?

I found this site a number of years ago as I was tired of paying airport premiums. The site works by people subscribing to offer their parking space to people who need to park their car, so correspondence is in the hands of the subscribers. Luckily my contact was great. Simple to book and check availability and a bargain price. Happy to leave my car in a safe location, looked after and paying a small price. I hope this site grows into a popular choice for travellers.


Nice alternative to Asos

Ordered from here a couple of times. Delivery is fast and the orders are always correct. It seems prices have risen over the year or so I have used the site and unfortunately I have had to return items as they have been unsuitable. Returning is easy and refunds are simple.

Love this site!

Bargain holidays from independent travel agents promoting great holiday packages are great prices. Don't dismiss this site - I've been on numerous holidays through this site with no problems at all. It's just a very easy site to use to search for good priced holidays.

04 February 2013

Reply from Icelolly

Hi there Shimells.

Thank-you very much for your great feedback on the use of our website!

It's great to hear you've made some good memories on the holidays you've booked through

Thanks a lot,

Hayley Stansfield
Marketing Assistant


Wouldn't use another network!

I really recommend this network. Excellent customer services - easy to speak to, come to solutions and negotiate deals with. I always manage to get through to speak to someone in the UK and I have never been overcharged of found an error with my bill. I have problems with the actual handset but as for the service - ideal. Love the 241 films too - nice little touch. Thanks


Perfect - unlike other reviews???

V surprised to see such bad reviews!! I specifically looked for this company on here to leave a positive review. I have ordered twice, both at Christmas, and had absolutley no problems at all. Delivery arrived on time, used promotional codes to receive discounts and fruit baskets where excellent - hence why returned. Despite reviews, I will be using again later this year. Shame about the poor reviews - I thought they were doing well!


Shocking service - go anywhere but Halford stores

Absolutely unacceptable customer service delivered through 2 of the Leeds based stores. It seems in store staff are untrained???? When speaking to customers you should be sympathetic to their needs and not simply patronise customers for not understanding something. I would definitely never recommend Halford stores in Leeds for anything to do with cycles!!! Shocking customer service and extremley poor support from the Head Office too!

susan found this review useful


Brilliant Broadband

What a great find - I bought unlimited broadband from be there for just £6.90 a month in 2009. It since rised in cost but due to loyalty, was awarded the original price for a further 6 months. Never had a service outaged, it never seems to peak to cause any trouble and the after sales and customer service team are brilliant. I deal with the online chat facility and get things sorted instantly - for instance the deal above. I'd recommend to anyone.


Held onto our refund money!

We booked a great priced holiday in December 2010. Unfortunately the holiday was cancelled due to the unrest in the holiday destination and yet in April 2011, we have still not been refunded!!! Despite a number of calls and emails - we're finding an unresponsive customer service policy in place that refuses to send monies back to customers. Try Thomas Cook instead or Jet 2 - much more reliable.


Value, all in one holiday site

I use Thomas Cook frequently to search and book holidays. The site is simple and easy to use. I particularly like searching for 'any destination' - not all sites have this! Prices are very competitive and include transfers, hotels and flights. Very simple to book a cheap holiday. My only service issue has been when transfers at the holiday destination have been untimely. Improve on this and it will be a 5 stars!

Shimells´ profile

profile image of Shimells
Female, 1984
Leeds, United Kingdom


An Online Marketer looking for simple customer service provision!